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INDUSTRIES

This page provides a showcase of Industries in which Genware Computer Systems has worked with our Customers. It also includes the departments that utilized the applications and the core technologies that were used to implement the solution.

In many cases Genware Computer Systems works with our customers to implement solutions in a phased approach. These solutions are either enhanced to cater to functionality for a new department, or to include data from a new source system.

AGRICULTURE

Departments

Customer Service

Finance - Accounts Receivable

Information Technologies

Marketing

Manufacturing - Process Control

Order Processing

Sales Force

Tele-Marketing

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

Joint Application Development

Staff Augmentation

Cognos Application Administration

Training

Core Technologies Used

Oracle

Delphi

SAP R3

Cognos (Powerhouse, Impromptu, PowerPlay)

FINANCE - CREDIT CARD and BUSINESS SERVICES

Departments

Customer Service

Finance - Accounts Receivable

Sales Force

Tele-Marketing

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Joint Application Development

Offshore Application Development

Outsourced Application Development

Cognos Application Administration

Training

Core Technologies Used

Sybase

SQL Server

Siebel

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront)

FINANCE - INVESTMENT SERVICES

Departments

Information Technology

Service Provided

BI Technology Evaluation

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

Cognos (AM, IWR)

FINANCE - REAL ESTATE INVESTMENT

Departments

Marketing

Sales Force

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Pilot Application Development

Outsourced Application Development

Cognos Application Administration

Training

Core Technologies Used

Oracle

SalesLogix

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront)

FINANCE - INVESTMENT SERVICES

Departments

Customer Service

Information Technologies

Marketing

Sales Force

Service Provided

Application Development

Application Maintenance

Training

Core Technologies Used

Onyx

SQL Server

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront)

HEALTHCARE

Departments

Govenment Compliance

Information Technology

Research and Development

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

Outsourced Application Development

Cognos Application Administration

Training

Core Technologies Used

SQL Server

CliniFlow

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront)

IMPORTS

Departments

Information Technologies

Finance

Sales

Service Provided

Strategic Architectural Design

Cognos Application Administration

Training

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront, ReportNet, Cognos Connect)

INSURANCE

Departments

Marketing

Sales Force

Service Provided

Strategic Architectural Design

Joint Application Development

Staff Augmentation

Core Technologies Used

Oracle

SQL Server

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront)

LOGISTICS

Departments

Global and National

Customer Service

Extranet - Customer Application

Information Technologies

Sales Force

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Outsourced Application Development

Cognos Application Administration

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, Upfront, Cognos ReportNet, Cognos Connect)

MANUFACTURING - AUTO

Departments

Customer Service

Information Technology

Parts

Sales Force

Warranty

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Outsourced Application Development

Staff Augmentation

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

DB2

SQL Server

SAP BW

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, IWR, Upfront, Visualizer, Cognos Mextrics Manager, Cognos, Connect, Cognos ReportNet)

MANUFACTURING - CHEMICAL/AGRICULTURE

Departments

Global and National

Customer Service

Finance

Information Technologies

Global Supply Chain Management

Manufacturing

Marketing

Production Planning

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Joint Application Development

Outsourced Application Development

Staff Augmentation

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

SAP R3

SAP BW

SQL Server

Cognos (Impromptu, PowerPlay, AM, IWR, PPES, PPTS, IWR, Upfront, Visualizer, Cognos Mextrics Manager, Cognos, Connect, Cognos ReportNet)

MANUFACTURING - CONSTRUCTION MATERIAL

Departments

Global and National

Information Technology

Manufacturing

Production Planning

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

Joint Application Development

Staff Augmentation

Core Technologies Used

Oracle

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront, Visualizer, Cognos Mextrics Manager)

MANUFACTURING - FOOD

Departments

Global and National

Information Technologies

Service Provided

Strategic Architectural Design

BI Application and Server Administration

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

SQL Server

Cognos (Impromptu, PowerPlay, Cognos Query, AM, PPES, PPTS, IWR, Upfront, Visualizer, NoticeCast, Cognos Mextrics Manager, Cognos, Connect, Cognos ReportNet)

MANUFACTURING - FOOD SERVICE

Departments

Information Technology

Cross-Departmental

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Outsourced Application Development

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

SAP R3

SAP BW

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront, Cognos Connect, Cognos ReportNet)

MANUFACTURING - HOUSEHOLD FOREIGN

Departments

Global and National

Customer Service

Finance

Manufacturing

Marketing

Production Planning

Sales

Warehouse Management

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Joint Application Development

Staff Augmentation

Training

Core Technologies Used

Cognos (Impromptu, PowerPlay, Powerhouse)

MANUFACTURING - HOUSEHOLD

Departments

Information Technology

Service Provided

Strategic Architectural Design

Outsourced Application Development

BI Application and Server Administration

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront)

MANUFACTURING - MEDICAL

Departments

Global and National

Finance

Information Technology

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Joint Application Development

Staff Augmentation

Training

Core Technologies Used

Oracle

Cognos (Impromptu, PowerPlay, Powerhouse)

MANUFACTURING - STEEL

Departments

Global and National

Customer Service

Information Technology

Manufacturing

Order Processing

Production Planning

Sales

Service Provided

Strategic Architectural Design

Joint Application Development

Outsourced Application Development

Core Technologies Used

Oracle

Cognos (Impromptu, PowerPlay, PowerHouse)

MEDICAL SERVICES

Departments

Finance

Information Technology

Production Planning

Sales

Service Provided

Strategic Architectural Design

BI Application and Server Administration

Outsourced Application Development

Staff Augmentation

Training

Core Technologies Used

Oracle

Cognos (Impromptu, PowerPlay, Cognos Query, AM, PPES, PPTS, IWR, Upfront, Visualizer, Cognos Metrics Manager)

PHARMACEUTICAL

Departments

Global and National

Clinical Trails

Human Resources

Information Technology

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Joint Application Development

Outsourced Application Development

BI Application and Server Administration

Staff Augmentation

Training

Training Material Development

GENWARE Audit Processor for Cognos

Core Technologies Used

SQL Server

DB2

Oracle

SAP BW

SQL Server

Cognos (Impromptu, PowerPlay, Cognos Query, AM, PPES, PPTS, IWR, Upfront, Cognos Connect, Cognos ReportNet)

PHARMACEUTICAL

Departments

Global and National

Order Processing

Sales

Service Provided

Strategic Architectural Design

Joint Application Development

Staff Augmentation

Core Technologies Used

Cognos (Impromptu, PowerPlay, Powerhouse)

PHARMACEUTICAL

Departments

Customer Service

Information Technology

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

BI Application and Server Administration

Outsourced Application Development

Training

Core Technologies Used

SAP BW

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS)

PHARMACEUTICAL

Departments

Global and National

Customer Service

Finance

Human Resource

Information Technology

Marketing

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

BI Application and Server Administration

Joint Application Development

Outsourced Application Development

Staff Augmentation

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

PeopleSoft

Oracle

SQL Server

Cognos (Impromptu, PowerPlay, Cognos Query, AM, PPES, PPTS, IWR, Upfront, Visualizer, Cognos Connect, Cognos ReportNet)

PHARMACEUTICAL

Departments

Finance

Information Technology

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

BI Application and Server Administration

Outsourced Application Development

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront)

PROFESSIONAL SERVICES - TAX AND BUSINESS CONSULTING

Departments

Global and National

Government Compliance

Medical Reporting

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Outsourced Application Development

Training

Core Technologies Used

CliniFlow

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront, Cognos Metrics Manager, Cognos Connect, Cognos ReportNet)

PROFESSIONAL SERVICES - SOFTWARE DEVELOPMENT

Departments

Global and National

Professional Services

Service Provided

Staff Augmentation

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

SAP R3

SAP BW

SQL Server

Cognos (Impromptu, PowerPlay, Cognos Query, AM, PPES, PPTS, IWR, Upfront, Visualizer, Cognos Metrics Manager, Cognos Connect, Cognos ReportNet)

PROFESSIONAL SERVICES - OUTSOURCED HUMAN RESOURCES AND FINANCIAL APPLICATION MANAGEMENT

Departments

Global and National

Human Resources - Extranet

Information Technology

Service Provided

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Outsourced Application Development

GENWARE Audit Processor for Cognos

Core Technologies Used

Oralce

PeopleSoft

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront, Cognos Connect, Cognos ReportNet)

PROFESSIONAL SERVICES - SOFTWARE DEVELOPMENT

Departments

Global and National

Professional Services

Service Provided

Staff Augmentation

Outsourced Application Development

Core Technologies Used

Oracle

SAP BW

SQL Server

Cognos (Impromptu, PowerPlay, Cognos Query, AM, PPES, PPTS, IWR, Upfront, Visualizer, Powerhouse)

PUBLISHING

Departments

Global and National

Finance

Information Technology

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

BI Application and Server Administration

Outsourced Application Development

Training

Core Technologies Used

Unison

Oracle

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPTS, IWR, Upfront)

RAILWAYS

Departments

Customer Service

Information Technology

Marketing

Planning

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Outsourced Application Development

Training

Core Technologies Used

DGSQL

Cognos (Impromptu, PowerPlay, Powerhouse)

RETAIL - APPAREL

Departments

Information Technology

Service Provided

Strategic Architectural Design

BI Application and Server Administration

Joint Application Development

Training

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront)

RETAIL - CLOTHING

Departments

Information Technology

Sales

Service Provided

BI Technology Evaluation

Strategic Data Warehouse Design

BI Application and Server Administration

Joint Application Development

Training

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront, NoticeCast)

RETAIL - COSMETICS

Departments

Global and National

Customer Service

Finance

Information Technology

Marketing

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Outsourced Application Development

Staff Augmentation

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, Upfront, Cognos Commect, Cognos ReportNet)

RETAIL - COSMETICS

Departments

Global and National

Customer Service

Finance

Information Technology

Marketing

Production Planning

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

Strategic Data Warehouse Design

BI Application and Server Administration

Joint Application Development

Outsourced Application Development

Staff Augmentation

Training

GENWARE Audit Processor for Cognos

Core Technologies Used

Oracle

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront)

RETAIL - COSMETICS

Departments

Global and National

Information Technology

Service Provided

BI Application and Server Administration

Staff Augmentation

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, Upfront)

RETAIL - eBUSINESS

Departments

Global and National

Information Technology

Marketing

Sales

Service Provided

BI Technology Evaluation

Strategic Architectural Design

BI Application and Server Administration

Outsourced Application Development

Core Technologies Used

SQL Server

Cognos (Impromptu, PowerPlay, AM, PPES, PPTS, IWR, Upfront)

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